Automation

Route and reply on autopilot

Build no-code chatbots, capture data with in-chat forms, and send every conversation to the right person — automatically.

Sndora's WhatsApp automation lets you build no-code chatbots on a visual canvas, collect data with in-chat WhatsApp Flows forms, and auto-route conversations by language, topic, team, or time of day.

Sndora · Routing rules
WhenLanguage is FrenchFR team
WhenContains “refund”Billing
WhenVIP customerSenior agents
WhenAfter hoursAuto-reply bot
In short
  • No-code visual chatbot builder
  • In-chat WhatsApp Flows forms — no links, no drop-off
  • Smart routing: round-robin, least-busy, business hours
  • Auto-replies for greetings and after-hours

No-code chatbot builder

Design conversational flows on a visual canvas — qualify leads, answer FAQs, book appointments, and hand over to a human the moment it matters.

In-chat forms (WhatsApp Flows)

Collect bookings, lead details, and orders inside the chat with native, multi-step forms — no links, no drop-off.

Smart routing

Auto-assign by language, topic, tier, team, or time of day, with round-robin and least-busy balancing so no one is overloaded and nothing is missed.

Auto-replies & instant answers

Greet customers, set expectations outside business hours, and resolve the simple stuff before an agent lifts a finger.

Works with AI, Team & routing and Omnichannel Inbox.

Frequently asked questions

Do I need to code to build a WhatsApp chatbot?
No. Sndora's chatbot builder is fully no-code — you design flows on a visual canvas and hand off to a human whenever you want.
What are WhatsApp Flows?
WhatsApp Flows are native, multi-step forms that run inside the chat, so customers book, sign up, or order without leaving WhatsApp.
Can conversations be routed automatically?
Yes. Route by language, topic, tier, team, or business hours, with round-robin and least-busy balancing.
Can a bot hand over to a human agent?
Yes. Bots resolve the simple requests and hand the conversation to the right agent the moment a human is needed.

Put your busywork on autopilot